Sands China Co-organises RG Training with AJVM and Macao Gaming Industry Employees Home
Continues to strengthen professional knowledge for RG Ambassadors
(Macao, June 17, 2021) – Sands China Ltd. invited
two local organisations to conduct responsible gaming
training sessions for Responsible Gaming Ambassadors
from Sands China's table games department May 26, June 1
and June 2 at The Venetian® Macao's Adelson
Advanced Education
Centre.
Facilitated by
the Youth Volunteers Association of Macau (AJVM) and the
Macao Gaming Industry Employees Home Integrated Services
Centre, the initiative is part of Sands China's ongoing
training for its Responsible Gaming Ambassadors and in
support of the Macao SAR government's "Lost Control,
Lose Family" responsible gaming
promotions.
Entitled
Knowing More About Responsible Gaming, the training
course aimed to continue strengthening team members'
responsible gaming knowledge and was attended by 86
Responsible Gaming
Ambassadors.
"Sands China
understands the importance of responsible gaming and
remains dedicated to ensuring our team members have the
knowledge and skills necessary to support each other,
their family members and our guests," said Andy Kobel,
senior vice president of table games and gaming
optimization for Sands China Ltd. "We are grateful to
the Youth Volunteers Association of Macau and the Gaming
Industry Employees Home for their collaboration with us
on this latest training effort as we continue working
with local organisations to promote responsible gaming
in the Macao
community."
AJVM's trainer
focused on the topics of self-exclusion and third-party
exclusion, including how to apply for self-exclusions
using responsible gaming kiosks, and the eight
preferable attitudes and behaviours related to
responsible gaming.
Austin Vong,
president of the Youth Volunteers Association of Macau,
said: "We are thankful to Sands China for the
invitation. This training allowed our participants to
further understand the functions of responsible gaming
kiosks and the responsible gaming mobile app, so that
they can use these platforms to help those in
need."
The Macao
Gaming Industry Employees Home Integrated Services
Centre's training concentrated on Macao's casino entry
ban regulations for gaming practitioners. A game-based
training activity helped team members better understand
the risks of gambling addiction and how it can affect
family life, and gave them a glimpse into the experience
of people with gambling
disorder.
Pak Kin Pong,
supervisor at the Macao Gaming Industry Employees Home
Integrated Services Centre, said: "The focus of this
training co-organised with Sands China was to let
participants experience the mental struggle of someone
with gambling disorder and learn the correct measures to
help them walk out of a difficult situation through
role-playing exercises, helping them develop empathy and
cultivate a more active attitude to help people with
similar
problems."
Sands China
remains committed to the well-being of its guests and
recognises the importance of responsible gaming to the
Macao community. Sands China was the first gaming
operator in Macao to launch a self-exclusion programme
in 2004; in 2007, the company pioneered incorporating
responsible gaming training into its company-wide team
member orientation programme and established its
comprehensive responsible gaming programme – with the
goals of contributing to the continuous development of
the Macao community, bearing corporate responsibility in
addressing social issues and developing an environment
and a culture of responsible gaming in
Macao.
Photo caption: Sands China's Responsible Gaming
Ambassadors take part in a responsible gaming training session
June 2 at The Venetian Macao's Adelson Advanced Education
Centre, led by the Youth Volunteers Association of Macau (AJVM)
and the Macao Gaming Industry Employees Home Integrated Services
Centre. Sessions were also held May 26 and June
1.
Photo caption: Sands China's Responsible Gaming
Ambassadors take part in a responsible gaming training session
June 2 at The Venetian Macao's Adelson Advanced Education
Centre, led by the Macao Gaming Industry Employees Home
Integrated Services Centre.
Photo caption: Sands China's Responsible Gaming
Ambassadors take part in a responsible gaming training session
June 2 at The Venetian Macao's Adelson Advanced Education
Centre, led by Youth Volunteers Association of Macau (AJVM).